TrueTones Support
Need help with lighting analysis, subscriptions, or app performance? We are here to help.
Contact
Email us for account, billing, or technical help.
- Email: support@truetones.app
- Typical response time: 1-2 business days
Troubleshooting
Quick fixes for common issues.
- Force quit and relaunch the app.
- Check camera permissions in Settings.
- Ensure you are on the latest iOS version.
- Restart your device if filters look stuck.
Purchases
TrueTones unlocks with a one-time $6.99 purchase. No subscription.
- Restore your purchase from the Settings screen.
- Billing is handled by Apple, not TrueTones.
- Legacy monthly/yearly subscribers get lifetime access automatically.
Privacy
Your photos stay on device. We do not require an account to use the app.